FAQ

How do I get photos and videos onto my phone?

Pair POV One with the free companion app. Your photos and videos transfer to your phone over Wi-Fi, ready to save and share.

Can I still hear what's around me?

Yes. The open-ear speakers sit outside your ear canal, so you hear traffic, people and animals around you while your music plays.

Will it fit under my helmet?

The ear hook goes over your ear and the slim neckband sits behind your neck, below the back edge of most cycling and riding helmets. Ski helmets with built-in ear pads may need the pads removed.

How long can I record?

Video records in clips of up to 10 minutes each. Recording uses more battery than music, so charge it fully before a long ride.

Is it waterproof?

It's made for sweat and light rain, not for swimming or going underwater.

How does shipping work?

Delivery options and costs are shown at checkout. You'll get a tracking number by email as soon as your order ships.

What if I change my mind?

You can return POV One within 14 days of delivery. Contact us and we'll walk you through it.

Still have a question?

Send us a message and we'll get back to you.